Privacy Policy
Effective Date: March 10, 2025
Last Updated: March 10, 2025
Quest Distributors (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, quest-distributors.com (the “Site”). By using our Site, you consent to the data practices described in this policy.
1. Information We Collect
We may collect the following types of information when you interact with our Site:
A. Personal Information
When you use our Site, make a purchase, or contact us, we may collect personal information such as:
- Name
- Email address
- Phone number
- Mailing and billing address
- Payment details (processed securely via third-party payment processors)
- Any other information you provide to us voluntarily
B. Non-Personal Information
We also collect non-personal information automatically when you visit our Site, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the Site
- Referring website links
- Cookies and tracking technologies (see Section 5)
2. How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain our Site
- Process and fulfill orders
- Respond to inquiries and customer support requests
- Send transactional emails (e.g., order confirmations, shipping updates)
- Improve user experience and optimize Site performance
- Prevent fraudulent activity and ensure security
- Comply with legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share information in the following cases:
- With Service Providers: We may share data with trusted third parties (e.g., payment processors, shipping companies, IT service providers) who assist in operating our business.
- Legal Compliance: If required by law, we may disclose information in response to legal requests, subpoenas, or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our Site may use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect Site functionality.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access, correct, or delete your personal information
- Object to data processing or request data portability
- Withdraw consent where applicable
To exercise your rights, please contact us at info@quest-distributors.com.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing personal information.
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us to remove it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date. Your continued use of the Site after any modifications constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Quest Distributors
Miami, FL
info@quest-distributors.com